You can by simply define a shortcut number. Sometimes you may just need to call someone quickly without having to look up his/her phone number. Callback feature could reduce the cost for the users who work out of the office using their own mobile phones. When the callee's phone is busy, the caller can camp the call on PBX, the PBX informs the caller as soon as the callee's phone becomes available, and re-establishes the call to save the caller's waiting time.Ĭallback feature allows callers to hang up and get called back to the PBX. Your call will be ended after you transfer the call.īusy Camp-on is a busy-call handling method. If you don't need to consult the new person who you want to transfer the call to, you can perform a blind transfer. If you want to tell the new person about the caller's issue and give any background information before transferring the call, you can choose attended transfer. ![]() Yeastar S-Series VoIP PBX supports Attended Transfer and Blind Transfer, users can dial the feature code to transfer a call on their phones. Queues are designed to receiving calls in a call center.Ĭonference calls increase employee efficiency and productivity, and provide a more cost-effective way to hold meetings.Ĭall Pickup is a feature that allows a user to answer an incoming call that rings on a telephone other than the user’s own. For example, you could define all the technical support guys' extensions in a ring group and ring the support guys one by one. You can create one or more IVR (Auto Attendant) on the system to achieve it.Ī ring group helps you to ring a group of extensions in a variety of ring strategies. Like most organisations, where possible, we would like to route incoming calls an Auto Attendant. Installation Guide for Yeastar S-Series VoIP PBX.Ī quick start guide for the administrator who is new to Yeastar S-SeriesĪdmin Guide for Yeastar S-Series VoIP PBX. The firewall tool is located under Systems Settings > Network & Firewall.Release History of the Yeastar S-Series VoIP PBX. ![]() If you are attempting to register an IP or softphone for any Kerauno user outside of your network (for example, a remote employee utilizing their home internet connection), you must be sure to add their public IP address to the Kerauno Firewall tool. Enter this information into your softphone client along with the Hostname where your Kerauno instance resides (e.g., ).The IP Address, Hostname, Registration Username, and Registration Password for this particular extension are listed in the pop-up.įigure 02: Phone Registration Information.Select the blue symbol next to the extension you'd like to register the softphone to as shown in Figure 01 below.įigure 01: Extension tab of the Users Menu.After selecting the desired user go to the Extensions tab for that particular user.Go to the Users menu and select the desired user from the menu on the right.If registering the softphone as a 2 nd extension for a user, build it first under the Extensions tab for that user's account as detailed on page 160 To register a softphone, first build the user and extension.The phone will reboot and restart with the new assigned extension.When prompted, enter the desired extension number for the phone.This code will the run the Kerauno AutoE圎C (Device Configuration) program. To assign an extension to an IP phone, simply dial *611.Once the phones have downloaded the firmware and connected to Kerauno, extensions may now be assigned. This time varies depending on bandwidth available and the number of phones being configured (average firmware/cfg file size is ~5Mb). ![]()
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